PROBLEM STATEMENT
Through user research and direct interviews with regular ADCB app users, I identified key pain points and challenges.
Complex Navigation
Poor sorting options
Difficulty accessing the cards Menu
Wasted space
Unintuitive UI
Redundant dropdown menus
Overcrowded Interface
No unified Transaction history
Poor Money transfer & Bill payments flow
Unusual mixed horizontal + vertical scrolling UI in payments section
Unintuitive, Compulsory, Non optional Camera based Facial recognition
